Privacy policy
Splitter is an app for splitting shared expenses within a group. This policy explains what we collect, why, who sees it, and how to delete it.
What we collect
- Account details: your username, name, email (for account recovery), and your password, stored hashed — we can't read it.
- If you sign in with Apple: an identifier Apple gives us for your account here, and your name and email if you share them (you can hide your email; we then get an Apple address that forwards to yours). We never get your Apple password.
- Your mobile number, if you add it: so an activity's creator can invite you by number. Searches match the whole number only and show just your display name.
- What you add in the app: activities, expenses (description, amount, category, date), splits, settlements and their confirmations, the fund, and jamiya turns.
- Your preferences: the app's language and notification settings.
- Sign-ins: the device type and app version for each device you sign in on, so you can sign it out and to keep your account safe. If you allow notifications, your device's notification token so we can reach it.
- Short-lived technical logs (such as IP address and request time) to protect the service from abuse.
- Feedback you send from the app: its text and kind, with your account (username and email) so we can answer you by its ticket number, and the device type, app version and language. If you delete your account, the feedback stays without your name.
What we don't collect
- No bank details or card numbers, and no money passes through the app between members. Transfers between members happen outside it.
- We don't use your location, and we don't read your contacts. If you pick someone from your contacts to invite them, only the number you chose reaches the app; we look up their account with it and don't keep it.
Photos and the camera
You can give an activity a photo, picked from your photos or taken then. Only the photo you choose reaches the app, and it opens the camera only after you allow it. We keep the photo; only the activity's members see it, and it's deleted when you remove it or the activity is deleted.
We may later let you attach a photo of a receipt to an expense, the same way: seen by the activity's members only, and deleted with the expense.
Ads
The app may show ads. Before adding them we update this policy with the names of our ad partners and the data they use, and we don't track you across other companies' apps or websites without your permission.
Subscriptions and payments
Some features may be paid. Payment goes through the App Store or Google Play, and we never receive your card details; the store only tells us that you're subscribed.
How we use it
- To run the service: working out amounts and settlements, showing an activity to its members, and sending activity notifications.
- To email you verification and account recovery codes.
- To keep your account and the service secure.
- To follow how the service is doing, in totals only (such as new users and activities) — never anyone's own details.
Who sees it
- Members of an activity see your name and what you add within that activity only. They don't see your email or mobile number.
- Providers who run the service for us: hosting and database, email delivery, Apple's and Google's notification services, Sign in with Apple, WhatsApp (by Meta) to send the code that verifies your mobile number, and Apple's and Google's stores for payments. They process data only for that purpose, and we add any new provider here (such as for ads) before using it.
- Some of these providers are outside Saudi Arabia, such as our email delivery, Apple's notification service and WhatsApp. We send them only what they need: your email or mobile number and the code, and the notification's text.
- Authorities, where the law requires it.
Deleting your account
You can delete your account in the app (Settings → Delete account) or on this website's delete-account page.
Your username, email, mobile number, password, sign-ins and notifications are deleted, and your account is unlinked from Apple if you sign in with it. Your display name stays on shared expenses so the other members' balances stay right, and activities you created pass to their first admin, else their longest-standing member.
How long we keep it
We keep your data while your account exists; deleting it removes what's listed above. Notifications are deleted after 90 days, and you can delete them sooner in the app. Technical logs are kept only for a short time.
Your rights
You can know what data we hold about you, correct it, ask for a copy of it, and delete it. You can do most of this yourself in the app; for the rest, write to us at info@usesplitter.com and we'll answer within 30 days.
Keeping it safe
Connections to the app are encrypted (HTTPS), and passwords and sign-in tokens are stored hashed, so they can't be recovered even from a leaked database.
Changes and contact
If we change this policy we update the date at the top, and tell you in the app if the change is significant.
For any question about your data, write to us at info@usesplitter.com